Make a Report

Phone No.
+65 6443 2872

Fax No.
+65 6226 0781
(Download cover sheet Here)


Attn: DBS Speak Up
Tanjong Pagar P.O. Box 405 Singapore 910814
(Download cover sheet Here)

DBS Speak Up
What to report

If you see any suspicious activity or something wrong in DBS then ‘Speak Up’ and report it. Such things could include:

  • Dishonesty
  • Fraud
  • Bribery
  • Corruption
  • Illegal Activity
  • Conflicts of Interest
  • Financial Statement Fraud
  • Serious Breaches of Policy
  • Theft
  • Unethical Behaviour

Examples of suspicious activity, include:

1. Dishonesty

  • Where a person acts in a dishonest or deceptive way and gains a financial benefit or causes  financial loss;

2. Fraud

  • Where a person works with an outside vendor to defraud DBS through bogus or inflated quotations or invoices; and
  • Where a person establishes dummy vendor companies with puppet or fictitious Directors.

3. Bribery

  • Where a person, in a position of trust, receives a financial benefit which influences their judgment or conduct;
  • Where a person offers money or gifts to a potential customer/client in exchange for business; and
  • Where a person provides payment in order to persuade someone with a responsibility and betray that responsibility.

4. Corruption

  • Where a person enriches themselves by misusing the power entrusted to them;
  • Where an employee offers some advantage (e.g. money, gift, hospitality) inconsistent with their official duty;
  • Where a person uses confidential information, property and services for non-bank activities; and
  • Where a person accepts (from anybody) any remuneration or benefits in the performance of their duties.

5. Illegal Activity

  • Theft, drug sale/use of violence or threatened to create violence and criminal damage against property.

6. Conflict of Interest

  • Where an employee or their partner has any undeclared interest in another company;
  • Where an employee holds any undeclared position in another company having dealings with DBS;
  • Where an employee has family members or friends in business relationships with DBS and does not disclose it;
  • Where an employee receives any financial or non-financial gifts or entertainment (other than those included in the gift, entertainment & sponsorship policy) from other people;
  • Where an employee leaks any information about DBS such as budgets, vendor quotation, confidential information to other unauthorized people.

7. Financial Statement Fraud

  • Where an employee manipulates financial statement information which leads to fraudulent statements and can mislead investors and others; and
  • Where an employee is involved in any intentional publishing of false information at any part of a financial statement.

8. Serious Breaches of Policy

  • Where a person acts against DBS rules and regulations; and
  • Where an employee undertakes their duties outside of existing policies, standards, statutes, procedures or instructions.

9. Theft

  • Where a person takes another person's property without that person's freely-given consent
  • Where a person uses another's identity to obtain goods and services
  • Where a person secretly sells goods and hides the money from the sale

10. Unethical Behaviour

  • Where a person uses their position and power to mistreat or disrespect others
  • Where a person is misusing company time
  • Where a person violates any company’s internal policies.

About DBS Speak Up

DBS Speak Up is an independent hotline service run by Deloitte that gives you the opportunity to anonymously blow the whistle on misconduct